Some 40 years ago, in Scotland, a young man working as an electrician met a young woman who changed his life. This woman worked in the beauty industry, and was making a lot of money. He did what any smart man would do. He married her and began to immerse himself into the business of beauty. He went to beauty school, opened salons and eventually become a hub for Wella products. The man’s name? Jim Yates, an entrepreneur who realized long ago that success came from providing value in service, from greeting each client personally, providing consultations, and an overall great experience for each person who came into his salon; from having a plan.
Jim and his wife eventually took a leap of faith and moved to California where they opened another salon. Jim also began building training systems, a little something he dubbed Nuts and Bolts Training. He teaches salon professionals about goals – how to have one and how to achieve it, building strategies and having a plan. For Jim it’s about consistency, and learning to replace bad habits with good ones. He recently sat down for an interview with Patty Schmucker to discuss the nuts and bolts of success.
Listen in. We think you might hear something pretty important.